STORE POLICY

At PixieLane Ali, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

What if it doesn't fit?

Exchange it within 5 days of receipt for replacement in the correct size or store credit if the item is sold out. All items must be unworn with original tags attached.


What if an item arrives damaged?​

Send a photo to me for review.  If all checks out, a full refund will be issued for the damaged item(s). All items must be unworn with original tags attached.